They knew about your medical history | | | | | |
They listened to your concerns | | | | | |
They spoke using a language you could understand | | | | | |
They explained things in a way that was easy to understand | | | | | |
They were sensitive to your needs and preferences | | | | | |
They treated you with dignity and respect | | | | | |
They gave you clear instructions about what you need to do after your visit | | | | | |
Your overall experience speaking with the health care provider about the reason for your visit | | | | | |